Terms of Service

Welcome to Pawtinz! These Terms of Service ("Terms") govern your use of our website https://pawtinz.com/ ("Website") and the services we provide. By accessing or using our Website, you agree to comply with these Terms. If you do not agree, please do not use our services.

1. Company Information

  • Company Name: BCHYOUT LTD

  • Registered Business: United Kingdom

  • Business Address: 71-75 Shelton Street, Lot 81, London, WC2H 9JQ, United Kingdom

  • Phone: +44 7435834816

  • Email: support@pawtinz.com

  • Business Hours: Monday–Friday, 9:00–18:00

2. Use of Our Services

By using our Website, you agree that:

  • You are at least 18 years old or have the consent of a legal guardian.

  • You will use our Website and services lawfully and not for fraudulent purposes.

  • You will provide accurate and complete information when placing an order.

3. Orders & Payments

  • All prices are listed in  GBP (£).

  • We accept payments via PayPal and Stripe.

  • Once an order is placed, you will receive a confirmation email. If you do not receive it, please contact us.

  • We reserve the right to cancel orders due to fraud suspicion or pricing errors.

4. Shipping & Delivery

  • Processing Time: 0-2 days.

  • Delivery Time: 3-7 days.

  • Shipping Method: Free shipping.

  • You can track your order on our tracking page.

  • We will send email notifications for order status updates.

5. Returns & Refunds

We offer a flexible return and refund policy:

  • Free returns within 90 days from the date of delivery.

  • Refunds are issued if:

    • Your package is lost.

    • Your item arrives damaged.

    • Your order is not delivered within 35 days.

  • Processing Time for Refunds: 15 days.

  • Refunds are processed back to the original payment method.

  • To request a return, contact us at support@pawtinz.com.

6. Intellectual Property

All content on our Website (logos, text, images) is owned by Pawtinz. You may not use, copy, or reproduce it without permission.

7. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our Website.

  • Our total liability shall not exceed the total amount paid by you for your purchase.

8. Privacy & GDPR Compliance

We handle your personal data in compliance with GDPR. For details on how we collect, use, and protect your data, please review our Privacy Policy.

9. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

For any questions or concerns regarding these Terms, please contact us at:

  • Email: support@pawtinz.com

  • Phone: +44 7435834816

  • Address: 71-75 Shelton Street, Lot 81, London, WC2H 9JQ, United Kingdom