Privacy Policy

Effective Date: March 1, 2025
Last Updated: March 1, 2025

Welcome to Pawtinz ("we," "our," "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website https://pawtinz.com/, make a purchase, or interact with us. We comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Who We Are

  • Company Name: bchyout ltd
  • Registered Business: United Kingdom
  • Business Address: 71-75 Shelton Street, Lot 81, London, WC2H 9JQ, United Kingdom
  • Phone: +44 7435834816
  • Email: support@pawtinz.com

2. What Data We Collect

We collect personal data to provide our services, fulfill orders, and improve your experience. The data we collect includes:

  • Identity Information: Name, email address, phone number.
  • Order Information: Billing and shipping address, payment details (processed securely via third-party providers such as PayPal and Stripe).
  • Technical Information: IP address, browser type, device information.
  • Usage Information: Pages visited, actions taken on our website.
  • Marketing Preferences: Consent for receiving promotional emails.

3. How We Collect Your Data

  • When you place an order or create an account.
  • When you sign up for newsletters or contact us.
  • Through cookies and tracking technologies (Google Analytics 4, Hotjar).

4. Why We Process Your Data (Legal Basis)

We process your data based on the following legal grounds:

  • Contractual Necessity: To process orders and provide customer service.
  • Consent: When you subscribe to marketing communications.
  • Legitimate Interest: For website security, fraud prevention, and analytics.
  • Legal Obligation: To comply with tax and legal requirements.

5. How We Share Your Data

We do not sell or rent your personal data. We share it only with trusted third parties:

  • Payment Processors: Stripe, PayPal.
  • Analytics & Marketing: Google Analytics 4, Hotjar, Google Ads.
  • Shipping Providers: To deliver your orders.
  • Legal Authorities: If required by law.

6. How Long We Keep Your Data

We retain your personal data for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. You can request deletion of your data at any time.

7. Your Rights Under GDPR

Under GDPR, you have the right to:

  • Access your personal data.
  • Correct any inaccuracies.
  • Request deletion of your data.
  • Restrict processing in certain cases.
  • Object to processing for direct marketing.
  • Request data portability.

To exercise these rights, please contact us at support@pawtinz.com.

8. Cookies & Tracking Technologies

We use cookies to improve your experience and analyze website traffic. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

9. Data Security

We take the security of your data seriously and employ measures such as SSL encryption and access controls to protect your information.

10. Children’s Privacy

Our website is not intended for children under 16, and we do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review it regularly to stay informed about how we protect your data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

By using our website, you agree to the terms of this Privacy Policy. Thank you for trusting Pawtinz!